Résumé Writing Guide

What is a Résumé?

A résumé is a brief account of your previous work experience, qualifications and education, which is often submitted to an employer with the aim of gaining employment.

Why is it so Important?

Your résumé is often the first piece of information a potential employer receives from you. This tells the employer all about you so that they can see whether you would be suitable for a job at their workplace. In many ways a resumé can make or break a career so it’s important to get it right.
So here are our tips on how to write a great résumé, which will hopefully get you noticed.

Personal and Contact Details

  • Begin with your first name and last name
  • You can then add your date of birth if you wish
  • Add your permanent street address
  • Then add your numbers (e.g. mobile, home)
  • Lastly, add a personal email account, if available


This is the focal point of your résumé where you list your objective or basically, what you want from the employer. Your objective should be simple and brief yet directly related the specific position you are applying for and to your experience, qualifications and accomplishments.


Start by listing your most recent educational experience first and work back from there. This section generally includes secondary and tertiary education, but if only primary education has been obtained that should be included also. When listing education include the degree or certificate (BA, VCE, Certificate IV in Hairdressing), major (if applicable), institution attended, graduation date, minors (if applicable) and any other major course work or projects. This area should also include special awards, scholarships and commendations.

Work Experience

When listing your work experience list up to five of your previous positions, using the ones that are most relevant to the position you are applying for and the more recent the better. Always include the title of your position, name of the organisation, location, dates of employment (month, year) and then describe the experience, duties and responsibilities of this job. Volunteer work, internships, and student teaching should be listed here too.

NOTE:If you have completed an apprenticeship or traineeship which involved both education and work experience, include the certificate obtained in education but also include you on-job training in the work experience section. You could use your trade school teacher or employer as a reference.

Additional Information

This is the place for relevant information that doesn’t fit into the other categories. This includes special interests, achievements or awards not related to education, community involvement, computer knowledge and other activities. Special skills such as being multilingual or having certain training (i.e. first aid, forklift license, RSA) should be included here too.


References are people that will best endorse your skills and work ethic but also people that have authority in the workplace or education area. Former bosses or teachers are great references to use, provided they will give a positive account of you, but there are other alternatives if these are unavailable (i.e. contact at the job you are applying for, community group leader, sporting coach). Always ask permission before listing someone as a reference and including their contact details. List no more than three people and aim for the references that are most relevant to the job you are applying for and the more recent the better. When listing your referee; include their name, title, organisation, work email and business telephone number.

Link: Résumé Samples and Templates